Rec symbol has disappeared

auapplemac's Avatar

auapplemac

20 Mar, 2017 12:34 PM

Last few days the circled star has disappeared from diaries. Today I noticed that there were also no longer opening comment from the diarist.

I am signed in.

  1. Support Staff 1 Posted by Daily Kos Staff on 20 Mar, 2017 05:32 PM

    Daily Kos Staff's Avatar

    Thanks for asking. There are two issues here, one easier to address than the other.

    Some posts -- the ones that go straight to the Front Page -- don't have Tip Jars (the automatic first comment). So that's not in itself a sign of problems.

    But the disappearance of the Recommend star is an indication that the site isn't loading properly for you. It looks like you have that problem periodically.
    Start with a hard refresh of the page. If that doesn't work --
    Close and reopen your browser
    Clear your browser cache for the site
    Logoff, close your browser, reboot your computer (and then reverse the process).

    If all of these are not sufficient, then it's possible that you have a plug-in or an extension that is interfering with site loading. One easy way to test this is to use another browser to see if you have the same problems (as long as you don't have similar extensions there, of course); another is to run your browser in Safe mode which disables any of them that you may have.

    Please try these and then let us know the results.

  2. Daily Kos Staff closed this discussion on 20 Mar, 2017 05:32 PM.

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