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fll7612's Avatar


18 Mar, 2017 06:16 PM

Frequently when Besame comments and post an image in a diary, there is a large, empty rectangle. I think it happens when she embeds an image from facebook as there are times when I see the image she posts. Is it something on my end as often others see the image that is invisible to me? You can see an example in today's bucket
Thank you,

  1. 1 Posted by Michael Kal on 18 Mar, 2017 11:00 PM

    Michael Kal's Avatar

    In looking at a Daily Bucket Diary, I was unable to view an image that was generated from Facebook. I use Firefox as my browser of choice. When I scrolled down the page and opened a YouTube video, I decided to look at it on a larger screen by going to Chrome and using my Chromecast device. The same Daily Kos images missing on Firefox were visible on Chromecast, so the current issues may be browser related.

  2. Support Staff 2 Posted by Daily Kos Staff on 21 Mar, 2017 02:38 PM

    Daily Kos Staff's Avatar

    Thank you for asking here and giving us a chance to sort this out with you. Thanks due also to Besame for encouraging you to come over.

    We do need a few more details to be able to suss this out, particularly because in the two browsers I've used to look at the story and comments so far, namely Firefox and Safari, there are no display issues. So please tell me, both of you, what operating system and browser you're using -- and also any extensions or add-ons you might have installed as well. We'll take it from there.

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